Delivery & Returns

 

Delivery:

 

  • Delivery is available for areas in the United Kingdom only.
  • Delivery will be made via courier service within 3 working days once full payment has been received.
  • We cannot guarantee delivery within 3 working days, particularly in busy periods such as Christmas, however we will make every effort to meet this deadline.
  • Minimum delivery charge is £5.98 for UK orders.
  • Delivery will be attempted a maximum of 3 times, if a note is left it is the customers responsibility to collect their parcel from the appropriate collection point before it is returned to us, in which case re-delivery will be charged again at full price if desired by the customer.
  • Orders can be cancelled by midnight on the day of purchase and will be refunded if the products have not been dispatched.

Returns:

 

  • Returns can be made within 7 days of delivery if the product is unopened and in its original condition.
  • Products and packaging are the responsibility of the customer while in transit for any returned goods.
  • You must first email us to be issued with a Returns Authorisation Number before returning any goods as we will not accept a return without a Returns Authorisation Number.
  • You may be required to provide photographic and written evidence of any returns and breakages.
  • Refunds will be made within 10 working days of the delivery of returned goods.
  • This does not apply to items purchased/collected in store.
  • This does not apply to items that have been ordered in especially for you.
  • This does not apply to items that are perishable, such as some cocktails.

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Registered Address

14 Market Place
Grantham
Lincolnshire
NG31 6LJ

01476 562576